Dienstag, 28. Juli 2015

Achtung! Leitungswasser feels like a dirty word in Germany

Tap water in Germany: Pure and plentiful.
Just don't dare ask for it in restaurants.

The other day I was in Regensburg, entertaining friends from London. The best preserved medieval city in Germany, Regensburg is my most favourite and well worth a visit if you’re anywhere in South Germany. After enjoying a stroll round this world-heritage gem we decided to call at a restaurant for a midday meal. I’d been there before and loved the pasta. It was very hot, so along with beers we also asked for Leitungswasser. We were served a jug of sparkling water - obviously decanted from an Evian bottle, or similar. When I politely pointed out the mistake to the waitress, she looked a bit confused, and disappeared without a word. Still, she came back after a while with a jug of "normal" tap water and everyone was happy. The meal was lovely too. But when the bill came I noticed they'd charged us 6.99€ (!) for "Mineralwasser".

The waitress seemed out of her depth with my questioning the error, so I asked to see the Manager, explaining we had asked just for "Leitungswasser". We're not allowed to serve tap water, he told me. I was about to enquire if that was for public health reasons contamination risk maybe but then remembered this is Germany. Better avoid humour. Instead I asked "So why didn't the waitress tell me that, instead of simply putting expensive mineral water on the bill?" After a lot of "hin und her" as they say in Germany, the Manager told the waitress to give me a 3€ refund, which was simply handed to me without commentary.

Leaving the restaurant, head held down, I felt a bit like Oliver Twist who’d been similarly rebuffed after daring to ask for second helpings. The three euros in my hand felt more like a trophy than a refund – I’d certainly had to fight for it. Why do restaurants in Germany feel so challenged by a simple request for tap water? Even the poorest countries in the world offer it free without you having to ask.

In future I think I’ll just stick to ordering beer with my meals. And bring along my own tap water.